We, PT. Mitra Langgeng Sejati, has a Professional Team to develop the quality of Organizational Governance and Human Resources Management. Our Professional Team is a Permanent Team and is experienced in various industries and is ready to collaborate with our clients to produce greater business output in the most effective and efficient way. The scope of organizational governance and HR governance development services includes:

Resource Management

1. Competency Dictionary
2. Position Competency Standards
3. Position Factor Information
4. Human Capital Development Strategy
5. Compensation and Benefits
6. Determination of KPIs
7. Implementation of Employment Regulations According to the Law
8. Preparation of SOP
9. Workload Analysis
10. Training/Training Needs Analysis

Service Standards

1. Guidance Book
2. Customer satisfaction survey
3. Application survey
4. Mystery Shopping & Mystery Calling
5. Observation
6. Focus Group Discussion